Privacy Policy

Basic Policy on the Protection of Personal Information

This is an English translation for reference. The Japanese version is the official text.

Personal information

Personal information means information that can identify a specific individual, or information that can identify a specific individual when combined with other information.

Compliance with laws and regulations

We handle personal information appropriately in accordance with the Act on the Protection of Personal Information, other related laws and regulations, and the guidelines of the relevant authorities.

Purposes of use

We use the personal information entrusted to us only within the scope of the purposes stated below. We contact customers by mail, telephone, email, in person and other means of communication. When customers provide personal information directly in writing, we state the purpose of use at that time. When we add or change a purpose of use, we do so within a reasonable scope and announce it on our website.

• Information about the products, services, events and campaigns we offer.
• Reminders of periodic inspections, vehicle inspection (shaken) expiry dates, insurance renewal dates and the like for your motorcycle.
• Surveys for developing new products, improving customer satisfaction and statistical research.
• Providing services you request, such as catalogues, quotations and prize draws.

Provision to third parties

We do not provide your personal information to third parties without your consent, except in the following cases.

• When required by law, or when provision to a third party is permitted by other applicable laws.
• When we entrust personal information to contractors, including sales agents, to the extent necessary for their work.

Proper management of personal information

We maintain the systems of each department and take security measures for the management environment so that personal information is handled properly. We also thoroughly educate and instruct our employees and contractors.

Disclosure, correction and deletion of retained data, and inquiries

You may request disclosure, correction or deletion of the personal information we hold about you. If you send us a written request, we will respond promptly within a reasonable scope after confirming that you are the person concerned. For other inquiries about personal information, please contact us at the address below.